PRIVACY POLICY
WHO WE ARE
Soul Shine Rituals provides individual ceremonies, group experiences, workshops, events and related services.
For the purposes of UK data protection law, Soul Shine Rituals is responsible for the personal information described in this policy.
If you have any questions, please contact: soulshinerituals111@gmail.com
INFORMATION WE MAY COLLECT
When you contact us, make a booking, attend an experience, join our mailing list or otherwise interact with us, we may collect your name, email address and telephone number; information relating to your enquiry or booking; payment and transaction information; emergency contact details where appropriate; accessibility, dietary, health or other information you choose to provide for safe participation; your communication preferences; information you voluntarily provide through forms, emails or conversations; and technical information such as browser, device and website usage information collected through cookies and similar technologies.
HOW WE USE YOUR INFORMATION
We use your information to respond to enquiries, manage bookings and payments, communicate with you about your experience, provide our services safely, maintain necessary business and financial records, improve our website and services, and comply with legal obligations.
If you have joined our community or mailing list, we may also send you reflections, event information and occasional invitations. You can unsubscribe at any time using the link in our emails.
OUR LAWFUL BASIS
We process your information where it is necessary to fulfil a booking, where we have a legitimate business interest, where we need to comply with a legal obligation, or where you have given your consent.
Where we process information requiring additional protection, such as certain health information, we will only do so where an appropriate legal basis and condition applies.
SHARING YOUR INFORMATION
We do not sell your personal information.
We may share limited information with trusted service providers, such as website, booking, payment, email, venue or event providers, where necessary to provide what you have requested.
Where an experience is delivered with another practitioner, venue or organisation, relevant information may be shared where reasonably necessary to facilitate the experience safely.
Some service providers may process information outside the UK. Where this occurs, appropriate safeguards will be used in accordance with applicable data protection law.
PAYMENTS
Where payments are processed through a third-party payment or booking provider, your payment details are handled through that provider's systems. Soul Shine Rituals does not intentionally retain full debit or credit card details.
HEALTH, ACCESSIBILITY AND EMERGENCY INFORMATION
For some experiences, particularly physical or ceremonial activities, we may ask for information necessary to understand accessibility requirements, emergency arrangements or matters relevant to safe participation.
We only ask for information that is reasonably relevant and handle such information with additional care. Please avoid sending sensitive information that we have not requested or do not need.
PHOTOGRAPHY AND VIDEO
Photographs or video may sometimes be taken during Soul Shine Rituals events. Where identifiable images are intended for promotional or marketing purposes, appropriate permission will be sought.
You can speak to us before or during an event if you do not wish to appear in photographs or video.
HOW LONG WE KEEP INFORMATION
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting, insurance or safeguarding requirements that may apply.
Information that is no longer required will be deleted or securely disposed of where appropriate.
KEEPING YOUR INFORMATION SECURE
We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no website, email service or method of electronic storage can be guaranteed to be completely secure.
YOUR RIGHTS
Depending on the circumstances, you may have rights to access, correct or delete your information; restrict or object to certain uses; request transfer of certain information; or withdraw consent where processing is based on consent.
To exercise your rights, contact soulshinerituals111@gmail.com.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
COOKIES
Cookies are small files stored on your device when you visit a website. They can help websites operate correctly, remember preferences and provide information about how visitors use the site.
Soul Shine Rituals may use essential cookies required for the website to function and, depending on the services enabled, analytics or other optional cookies. Where required, you will be given the opportunity to manage non-essential cookies through the website's cookie controls.
THIRD-PARTY WEBSITES
Our website may contain links to booking platforms, social media sites or other third-party websites. Those organisations are responsible for their own privacy practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to Soul Shine Rituals, our website, our services or applicable legal requirements.
The latest version will be published on this website with the date it was last updated.